Refund Policy
Refund Policy Only applicable for online store
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Returns
Our policy lasts 10 days. If 10 days have gone by since your purchase, we can't refund.
If you still did not pass 10 days of your purchase than we happily offers you a refund or exchange opon change of mind due to colour and size, No problems we take of it, only you need to do that simply not to open the original packaging of product. Send us an email at sale@instylerugs.com.au with packaging tell us about how you want to return the product by you choice of courier or you want us to arrange.
Please see our shipping and return policy.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases attached to our products.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 10 days after delivery
Refunds ( not applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund if not meet to the conditions.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at instylerugs@hotmail.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at instylerugs@hotmail.com.au and send your item to: 4/17 Iron Knob Street Fyshwick Australian Capital Territory AU 2609.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 4/17 Iron Knob Street Fyshwick Australian Capital Territory AU 2609
Please Note:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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